Support and Help Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Reply Warranty

  • Our tech help Dept is online 24/7/365 to handle every one of your assistance requests. Each ticket you submit to us is going to be answered within less than one hour. If your situation requires the aid of an admin, we will address the ticket to the person on shift and will inform you that the issue will soon be resolved.

  • Top quality support service

  • Expert Customer Assistance Service

  • Our technical help and support team is going to be on shift for you 24x7 to to handle all support demand tickets that you send. We offer client assistance for all apps that are installed in advance on your server. These include our in–house built Online Control Panel, the selected Operating System along with the server administration panel (depending on the VPS type).

  • Intuitive help center

  • An Educational Help Zone

  • In the Online Control Panel that is included free of charge along with your virtual server, you can find a useful Help zone, that includes everything you should have knowledge of when running your web pages and apps. We have integrated a wide selection of how to content articles and video tutorials that display the basic website administration duties in an understandable form.