1 hour ticket response
Host Builder’s team of tech support engineers is dedicated to providing fast answers to each of your queries. We will examine your support ticket immediately after it is received and will reply with a solution to the problem within less than 60 minutes after the customer support ticket submission. Actually, our average tech support ticket response time is twenty minutes.
An Excellent Customer Service
Each member of our customer support staff has many years of experience in the web hosting plans business and the majority of them have worked for us for at least 5 years. They all are eager to answer all your inquiries in the most proficient way possible.
An Intuitive Help Section
In the Online Control Panel you will find an intuitive Help section where you can find quick tips on how you can use our services. You can get the answers to your inquiries in the F.A.Q. library, see more tips in the web hosting account management articles or check out the instructional video tutorials.