A 99.9% Server Uptime
We have built our web hosting platform using dependable hardware and strongly tweaked software. Our sysadmins have installed a modified version of Security–Enhanced Linux on each of our physical machines to ensure maximum security and reliability. We’ve added a number of DDoS prevention tools together with powerful firewalls to make sure our network is invincible and secure.
All web hosting plans packages include a 99.9% server uptime guarantee. And no matter which datacenter you pick, our guarantee stays unchanged.
A 99.9% Network Uptime
If you’d like to supply a topflight web hosting service, you can barely count on the default network configuration in a datacenter. We have set up our very own custom internal network in an effort to ensure a supersonic connection speed with the rest of the world.
And thanks to this, regardless of which data center facilities you select: our USA datacenter, our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter or our AU datacenter, you will enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is valid for all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you’re disappointed with our web hosting services, or if you think that they are inadequate, or if you decide that you require a VPS web hosting plans rather than a cloud hosting account – you will receive your money back, no questions asked.
All domain name registrations are non–refundable, but you’ll retain total control of your domains even if you terminate your hosting account with us.
24/7 Technical Support
We have meticulously chosen each single member of our 24x7 support staff to make certain that we can offer you the best help desk service you can get. Each one of our customer service technicians has many years of experience working with web hosting accounts behind his back, therefore they know very well what they are doing. Besides, they are at your disposal 24/7 – you’ll be able to reach them at any moment and they’ll get back to you as fast as possible.
Their average ticket response time is just twenty minutes, whilst with other hosting suppliers you have to wait for days. And we offer you a 1–hour response time guarantee. No matter what happens, your enquiries will be answered in under 1 hour.