One-Hour Response Guarantee in Web Hosting
Our web hosting plans come with a 1-hour reply time guarantee, which means that no matter what question or predicament you might have, we will always be there to help you. As a matter of fact, it rarely takes more than half an hour to get an issue solved or a question answered, and this is valid for both technical and pre-sales matters. Our technical support staff reps will be at your service 24/7, even on weekends and national holidays, which suggests that you’ll get quick support at any time. We are aware of just how costly time can be, so by the time we respond to your email or support ticket, we’ll have probed into the matter and, if we haven’t resolved it, we will provide you with more info on what you have to do on your end, when the case demands this. With our support service, you can rest assured that there will be somebody to assist you instantaneously, irrespective of what time it is.