If your website hosting service provider provides live chat support, you will be able to speak with a representative live and find out helpful information or get an issue resolved promptly. The key advantage of using chat rather than calling to consult with a live person is that you'll need just a computer with world wide web access, therefore you will not pay any fees in the event that you're in a different state or country. Furthermore, it'll be much simpler to copy and paste details for example domain names, usernames or error messages i.e. details that are sometimes difficult to share with the other party over the phone. The live chat is also a much quicker solution to contact the web hosting provider's support team compared to using a ticketing system. Last, but not least, in the event that some issue requires a little more time to be resolved, you'll be able to do something else entirely while you wait for guidance on the live chat, so you won't lose time - something that's not possible when you are on the phone.

Live Chat Support in Web Hosting

We supply a live chat support service for all web hosting plans that we offer and we are able to support you with almost everything live. In case you do not have an account with us yet, we're able to provide you with more information about the packages in order to help you to get the most suitable package. In case you are an active customer, we will be able to help you with any general or billing matter and with multiple common tech issues, for example an email address installation in a desktop e-mail client. In case you cannot give us a call for some reason or you are in a country where we do not have a local phone number, the live chat is the best way to contact us. Of course, some problems need extra time to investigate and test, which means that you will need to open a ticket to our technicians, but nonetheless, we can save your time and assist you with a number of troubles on the chat.

Live Chat Support in Semi-dedicated Servers

We provide a live chat service that is available to all our potential and current clients. In case you are searching for a new web hosting account, you will be able to chat in real time to one of our agents and receive more info about our semi-dedicated hosting plans so as to pick the optimal package for your sites. If you already have an account with us, we'll be able to support you in a timely manner with general, billing and first-level techmatters. Even though in some instances you'll need to open a support ticket since there are issues that cannot be resolved on the live chat, we will be able to help you with lots of common jobs, for example setting up an email account in an e-mail client or forwarding one domain to another one. As a result, you will receive quick support and you'll save plenty of time.